A shocking hidden camera investigation has revealed that top retailers are not worried about sanitation issues! Gap, Victoria’s Secret, Macy’s, Nordstrom, and Bloomingdale’s has been engaging in rather disgusting business practices by selling soiled underwear.
The news team removed price tags and hygienic strips from panties, stained them with baby oil, and marked tags with two black dots for identification purposes. All of the stores accepted the soiled returns, and the show’s investigators found the merchandise back on the shelves at Gap, Victoria’s Secret, Macy’s, Nordstrom, and Bloomingdale’s. A Victoria’s Secret whistle-blower told Rossen it was common practice to put returned panties back on sale. Fortunately, the stained undergarments were not found at J.Crew or Saks.
Statement from Walmart spokesperson David Tovar:
“Selling undergarments or swimwear that may have been worn and returned is unacceptable and something we will not tolerate. We are taking this very seriously and working quickly to determine what happened. In the meantime, we are sending a notification to all field managers and Walmart store associates to reinforce the proper guidelines for handling returned undergarments and swimwear. To be clear, returned undergarments or swimwear that are un-packaged or un-sealed should never be placed back on the sales floor, regardless of their condition.”
Statement from Marshalls spokesperson Sherry Lang:
“At Marshalls, we take customer concerns very seriously and appreciate your bringing this matter to our attention. It is our store policy not to accept used or worn merchandise for refund, including bathing suits. Although we have not been able to investigate this particular situation, it appears that a used bathing suit may have been mistakenly accepted for return in one of our stores. We have communicated with our stores reinforcing our merchandise return policy.”
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